Customer Testimonials

I was just saying how much I liked that I.D. Images's Customer Service sent me confirmation & tracking on the custom labels for our customer this morning. That is just a little something extra my customer doesn't expect but I'm sure appreciates. I know I did...thanks for all your support!

- Sales Representative, VAR

Just wanted to thank you for helping to expedite this order and making this happen. Our customer is very pleased! This is the order where you checked for stock on the floor, and box sizes...this actually shipped yesterday with some going via UPS NDA. Thanks so much...this was critical for the customer.

- Sales Representative, VAR

Keep up the fantastic job you and your team provides to our company.

- Market Manager, VAR

We can't be successful without vendors like you.

- VAR, Grand Rapids, MI

Thank you for getting us out of this jam with [Company Name] we will remember this believe me and I am glad you now have the business. Thanks again for all you have done here.

- National Sales Director, Rehoboth, MA

I am a sales rep with [Company Name]. I owned a label convertor for 19 years before selling to my partner. So my knowledge of labels is rather extensive. The reason for my letter is to make you aware (if you aren't already) that [I.D. Images Employee] does a fantastic job.

I had a lot of custom work I ran at my old shop for contractual reasons and at various other vendors. In the past year or so I have increased my buys with ID Images in significant numbers. I have worked with [I.D. Images Employee] exclusively on each and every label we have turned over to your plant and she has been flawless in execution for me and my customers. I tax her with some very technical issues once in awhile and she is never afraid to admit she doesn't know and gets me in touch with someone who does. This is a sign of an excellent inside sales person.

I think once in a while you need to step up and recognize people for their efforts and expertise. Management sometimes misses the efforts and hard work some people put in because of the day to day tasks that have to be taken care of. [I.D. Images Employee] is my go to person with ID Images and you're lucky to have her. My business will stay with your company because of the effort she gives me each and every week.

- Sales Representative, Dearborn, MI

I really appreciate your "above and beyond" on this one, you really came through. We have to look far and wide to have customer service such as this. Again, Thank you very much.

- Certified Packaging Specialist, Cleveland, OH

I would like to recognize I.D. Images for the great customer service they provide to us. When we contact them with some sort of problem, they are extremely professional and responsive. They take ownership on following through to the resolution of the problem, and even in a stressful situation I have a feeling of comfort that they are taking care of it.

The prompting for this email is a very painful customer service experience we are currently having with one of I.D. Images' competitors. We have had a pretty basic problem (labels falling off boxes) with a large customer of ours. The lack of customer service at the vendor has put us in a real bind with this customer and we may end up losing them. As I was explaining the situation to one of our employees this morning, my summation on my experience with the personnel at this other vendor was "They are no I.D. Images".

- Company Owner, Overland Park, KS

I am very appreciative of the quality products and services I consistently receive from I.D. Images and your staff. On occasion we all deal with quality issues that are less than we like to provide. The proof of our business character is in how we resolve those issues for our customers.

I.D. Images has proven to me to be of the highest business character and reliability so please express my thanks to your staff for quickly resolving this current issue and for putting measures in place to avoid another occurrence.

- V.P. of Sales, Addison, IL

You always have a solution and I appreciate it. I know I need to appreciate with some orders coming your way.

- Account Executive, Baltimore, MD